Terms and Conditions


Welcome to A Garden Diary. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use our website.


  1. Acceptance of Terms: By using this website, you agree to be bound by these terms and conditions and our privacy policy.
  2. Changes to Terms: We reserve the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.

Use of Website

  1. Eligibility: You must be at least 18 years old to use our website and make purchases.
  2. Account Responsibility: You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

Orders and Payment

  1. Order Acceptance: All orders are subject to acceptance by A Garden Diary. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product descriptions, or issues with your payment method.
  2. Pricing: Prices are subject to change without notice. We strive to ensure accuracy but are not responsible for typographical errors. If an error is found in the price of an item you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.
  3. Payment: We accept various payment methods, including major credit cards and PayPal. Payment must be made in full before shipping.

Shipping and Delivery

  1. Shipping Policy: Please refer to our Delivery Options page for information on shipping methods, costs, and delivery times.
  2. Delivery Issues: A Garden Diary is not responsible for delays caused by carriers or unforeseen circumstances. If your order is lost or damaged during transit, please contact our customer service team for assistance.

Returns and Refunds

  1. Return Policy: Please refer to our Refunds and Returns page for details on our return and refund policies.
  2. Process: To initiate a return, contact our customer service team with your order number and reason for return. Returns must be made within 30 days of delivery.

Intellectual Property

  1. Ownership: All content on this website, including text, images, logos, and designs, is the property of A Garden Diary or its content suppliers and is protected by intellectual property laws.
  2. Use of Content: You may not reproduce, distribute, or use any content from this website without prior written permission from A Garden Diary.

Limitation of Liability

  1. Disclaimer: This website and its content are provided “as is” and without warranties of any kind, either express or implied.
  2. Liability: A Garden Diary shall not be liable for any damages arising from the use or inability to use this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of London United Kingdom. Any disputes arising from these terms shall be resolved in the courts of London.

Contact Us

If you have any questions about these terms and conditions, please contact us:

  • Email: support@a-garden-diary.com
  • Phone: +16156969197 (Mon-Fri, 9 AM – 5 PM EST)
  • Mailing Address:124 City Road London, United Kingdom (UK), EC1V 2NX

Thank you for shopping with A Garden Diary. We appreciate your business and are committed to providing you with the best gardening products and services.