Privacy Policy


Welcome to A Garden Diary. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.

Information We Collect

Personal Information:

  • Contact Details: Name, email address, phone number, and postal address.
  • Payment Information: Credit card details and billing information (processed securely via third-party payment processors).

Non-Personal Information:

  • Browsing Information: IP address, browser type, operating system, referring URLs, and browsing activity on our website.
  • Cookies: Small data files stored on your device that help us enhance your user experience and gather website usage statistics.

How We Use Your Information

To Provide and Improve Our Services:

  • Process and fulfill your orders.
  • Communicate with you about your orders, inquiries, and promotions.
  • Personalize your shopping experience and offer relevant products and recommendations.

To Enhance Website Functionality:

  • Analyze website usage and performance to improve our content and layout.
  • Monitor and prevent fraudulent activities and security breaches.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties for the following purposes:

  • Service Providers: To process payments, fulfill orders, and provide customer support.
  • Legal Compliance: To comply with legal obligations, protect our rights, and prevent fraud or illegal activities.

Data Security

We implement a variety of security measures to protect your personal information, including encryption and secure server technology. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights

Managing Your Information:

  • You can update your personal information and communication preferences by logging into your account or contacting us directly.

Opting Out:

  • You may opt out of receiving promotional emails by following the unsubscribe instructions in the emails or by contacting us.

Access and Deletion:

  • You have the right to request access to or deletion of your personal information. Please contact us to exercise these rights.

Children’s Privacy

A Garden Diary does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@a-garden-diary.com
  • Phone: +1 615 696 9197
  • Address: 124 City Road London, United Kingdom (UK), EC1V 2NX

Thank you for trusting A Garden Diary with your personal information. We are committed to safeguarding your privacy and ensuring a secure and enjoyable shopping experience.